We bring order to the chaos of healthcare scheduling, improving clinical outcomes, productivity, and employee satisfaction.
Book a scheduling strategy call“Scott improved our Central team rescheduling outcomes by 10% through his diligent and rigorous approach to diagnosing opportunity areas, designing the transformation plan, and delivering multiple pilots in a hands-on way. If you are looking to improve how your organization schedules, I highly recommend Scott and his unique background as consultant and experienced operator!” - Senior Executive at PE-backed Autism Services Organization
Scheduling is one of the fastest but most underrated ways to improve the operations of a healthcare organization. Improving the scheduling process can add millions in gross profit, while improving patient outcomes and team member satisfaction.
Our team has spent over two decades helping healthcare companies schedule better. We’ve learned which moments matter the most, and can help your team design a scheduling process that materially improves the patient experience and your bottom line.
We review your historic data (cancellations and reschedules) and identify the different processes being used to reschedule across locations in order to identify the areas with most opportunity for improvement.
We design two transformations - the near-term to deliver 10% improvements and the mid-term to deliver 30%-40%. We then go deep on the near term by constructing 3 pilots to deliver the 10% improvement in 3 months.
We fully deliver (down to managing the front-line team) the 3 pilots to drive at least a 10% improvement in rescheduling and significant increase in gross margin while equipping your organization to deliver the medium-term transformation on own.
Kairous Advisory improved by 10% the rescheduling rate of a PE-backed multi-location healthcare company providing autism care for children.
We diagnosed the current rescheduling approach in order to understand what was going on and identify primary areas of improvement.
Second, Kairous designed a 9-month transformation to improve the rescheduling rate by 30% and a 3-month pilot plan to improve the rescheduling rate by 10%.
Third, Kairous delivered the pilots to the expected 10% improvement and then handed over the new processes and systems to the organization to continue.
Book a scheduling strategy call